Location
Ipoh, Perak
Salary
RM 1,500 – 2,500
Seniority Level
Intermediate
Years of Experience
2 years
Responsibilities
- Coordinate activities throughout the company to ensure efficiency and maintain compliance with company policy.
- Maintaining a positive and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Ensure customer satisfaction and provide professional customer support.
Requirements
- Candidate must possess at least SPM / Diploma / Bachelor's Degree in any related field.
- Able to write and speak in English & Bahasa
- Minimum 1 year working experience in related field.
- Fresh graduates are welcome to apply too (training will be provided)
- Meticulous, responsible, hardworking and able to work independently.